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Terms & Conditions

 

Altering or Canceling an Order

     

Once an order is finalized, you may cancel an order prior to its shipment by emailing a cancellation request to: croot@popegolf.net.  Confirmation of the cancellation request will be sent via email within 72 hours of submission. If the product has been shipped prior to the cancellation request, payment will be due for the shipped purchase.

     
 
       

Delays

     

If a requested item is out of stock, The Esplanade Golf and Country Club Online Store will notify you via email with a revised shipment date or to inform you that we cannot provide a revised shipment date. You have the right to cancel the order and receive a full and prompt refund. The option to cancel the order is available by replying with an email request that we receive before the item is shipped.

       

Disclaimer

     

Merchandise colors may vary slightly from the color displayed on a computer monitor. Some items may be available in limited quantities.

       

Exchange & Refund Policy

     

A refund or product exchange is available if the product is returned in its original packaging and in resalable condition within 14 days of receipt. 

All returns should be mailed to: 

Esplanade Golf and Country Club
Attn: Retail Department/Online Store
12825 Malachite Dr.
Lakewood Ranch, FL 34211
941.306.3500


Please use FedEx or Insured ExpressMail for shipment, signature required, along with a copy of the original receipt accompanied. Shipping charges will not be refunded, unless the product arrived damaged or an error occurred in the distribution of goods. COD deliveries will not be accepted. Please allow 7 days after the Esplanade Golf and Country Club Online Store has received the merchandise to process a refund. (Esplanade Golf and Country Club Online Store recommends returned packages be insured for the full retail value of the contents) Refunds will be credited to the original payment method.

       

Order Policy

     

Placing an order, acknowledgment of the order by the automated system or assignment of a customer or order number does not constitute acceptance of the order. The order is not deemed accepted until The Esplanade Golf and Country Club Online Store processes the request and only if in accordance with the latest applicable pricing and specifications. Orders will be confirmed by email within 72 hours of submission.

       

Gift Cards

     

The terms shown on the gift cards, as well as these gift card terms, apply to your purchase and use of Esplanade Golf and Country Club at Lakewood Ranch gift cards. Esplanade Golf and Country Club at Lakewood Ranch gift cards are redeemable for eligible products at the Esplanade Golf and Country Club at Lakewood Ranch location only. Gift cards do not have any expiration date. There are no fees or charges associated with the purchase or ownership of gift cards. Purchases paid for with gift cards will be subject to fees and taxes as applicable to the purchased product or services. We are not responsible for any unused or unauthorized use of any balance for any gift card that is lost, stolen, damaged, destroyed or used without permission.

Payment Methods

     

Visa, MasterCard, and Discover Card are accepted forms of payment at The Esplanade Golf and Country Club at Lakewood Ranch Online Store, www.esplanadelwr.com.

     
       

Shipping Policy

     

The Esplanade Golf and Country Club at Lakewood Ranch Online Store ships all products using either UPS Ground or USPS flat rate shipping.


For Canada and International shipping rates and policies please contact us at 941.306.3500.

       

Tax

     

Please note that all purchases shipped to destinations within the state of Florida will incur a sales tax of 6.5%. Sales tax may be collected on purchases shipped to other states.

       

Personal Information Security and Online Privacy

     

For the privacy practices that govern your use of and transactions with The Esplanade Golf and Country Club at Lakewood Ranch website, please review our Privacy Policy.